01 / Manage · for villa and small-hotel owners
Your villa, run like the top of the market, with a statement you can verify.
Hospara Manage is full-service management for villas and small hotels in Bali, from the operating team behind approximately 600 units across 12 Bali zones. We price daily, answer guests around the clock, supervise the crew, keep the books, and send you a monthly statement built from the PMS data itself.
What is included
What management covers.
Revenue management
Daily dynamic pricing, minimum-stay rules, seasonal profiles and OTA ranking work by the same desk that prices our 357 villas. Benchmarked monthly against your zone.
Hospara Revenue insideGuest service, 24/7
Enquiries, check-in, in-stay requests and reviews answered in English and Bahasa, on WhatsApp and every OTA inbox, within minutes. Response standards and exceptions are written into your agreement.
Hospara Ops insideHousekeeping and maintenance
Written SOPs for turnovers, a supervisor per cluster of villas, checklist reports with timestamps, preventive maintenance and vetted contractors for the rest.
Supervised crewsAccounting and owner statements
OTA payouts reconciled to every reservation, expenses with receipts, and a monthly statement you can open on your phone with live occupancy and revenue behind it.
Hospara Owners insideDistribution
Airbnb, Booking.com, Agoda, Expedia and direct bookings through your own site, with rates managed within each channel's rules, and cancellations and no-shows handled.
All channelsCompliance and licensing
Guest registration and tax reporting support. Licensing and permit questions are referred to qualified local professionals; the owner remains responsible for the property's permitted use.
Bali-specificWhat you control. What we handle.
Your fee basis, expense rules and approval limits are agreed before handover.
We quote the management fee after inspecting the property. Your proposal defines net revenue, included services, operating expenses, approval limits and any setup costs, in writing, before we take a single booking.
You control
- Spending above the approval limit you set, with emergency exceptions defined
- Your listings, photographs and any direct-booking domain: they stay in your name
- Access to accounts, statements and receipts at any time through the owner portal
- Whether your property takes part in anything beyond management, including the data pilot
- The exit: contract term, notice period and handover are written into the agreement
We handle
- Daily pricing against your zone's market set
- Guest service, housekeeping and maintenance supervision
- Reconciliation of OTA payouts to reservations, expenses with receipts, payout on the agreed schedule
- A monthly statement built from the PMS, with live occupancy and revenue behind it
- Existing staff and supplier arrangements reviewed with you at handover
How onboarding works
Walk-through to first booking in about three weeks.
Walk-through and proposal
We visit, inspect, and send a proposal with the fee, a 12-month revenue projection for your zone, and the setup list.
Setup
Listings, photos, pricing profiles, house manual, staff SOPs, owner portal login. Existing bookings are transferred where the platform allows; we tell you in advance which ones need re-confirmation.
Live, then monthly
Guests arrive. You get the first statement at month end and a performance review every month after.
Hospara Manage, at a glance
- Who it is for
- Owners of villas and small hotels in Bali, especially absentee owners abroad
- Where
- Ubud, Canggu, Sanur, Ungasan, Jimbaran, Uluwatu, Nusa Dua, Seminyak, Mengwi, Umalas, Pererenan and Berawa
- Included
- Revenue management, 24/7 guest service, housekeeping and maintenance supervision, accounting, owner statements, distribution, compliance
- Fee
- Quoted per property after a walk-through; the proposal defines net revenue, inclusions, expense rules and approval limits
- Track record
- Operating team behind approximately 600 units; audit of 17 Sept 2026 on 357 villas: +42% RevPAR year on year, 92% occupancy vs 58% market set. Method on the evidence page
- Status
- Onboarding new owner properties now; capacity is added in clusters by zone
Owners